Customer Service Representative
Norman, OK Norman, OK Full-time Full-time $25,000 - $45,000 a year $25,000 - $45,000 a year 10 days ago 10 days ago 10 days ago Job Description About Us:
Our Agency is well-established and community-driven insurance agency serving our home town of Norman, Oklahoma area for over 15 years.
We also serve Colorado, Kansas, Missouri, and Arkansas.
We are committed to providing our clients with top-notch insurance products and exceptional customer service.
As we continue to grow, we are looking for a Hybrid/Remote high-performance individual to join our team as a Bilingual Customer Service Representative.
As a Customer Service Representative at Norman Farmers Insurance Agency, you will play a vital role in ensuring our clients receive the best insurance experience possible.
You will be the first point of contact for our clients, assisting them with policy inquiries, claims processing, and providing guidance on insurance options.
If you are a dedicated and enthusiastic professional with excellent communication skills, a passion for helping others, and a drive for success, we want to hear from you! Our Culture:
At our Agency, we foster a culture of teamwork, support, and growth.
We believe in the power of collaboration and continuous learning.
Our team is dedicated to helping each other succeed, and we celebrate individual and collective achievements.
We promote a positive and inclusive work environment where everyone's contributions are valued.
Join us in a culture that encourages professional development, innovation, and community engagement.
FAQ:
Q1:
What benefits do you offer to employees? A1:
We offer competitive compensation, ongoing training, and opportunities for career advancement.
We also provide a supportive and collaborative work environment.
Q2:
Is insurance industry experience required for this role? A2:
While previous insurance experience is a plus, it is not required.
We provide comprehensive training to help you succeed in your role.
Q3:
What is the work culture like at your Agency? A3:
At our Agency, we foster a culture of teamwork, continuous learning, and community involvement.
We value diversity and inclusion, and we believe in recognizing and rewarding hard work and dedication.
Q4:
Are there opportunities for growth within the company? A4:
Yes, we encourage professional development and provide opportunities for career advancement within our agency and our company.
Your growth and success are important to us.
Salary Range:
$25000.
00 - $45000.
00 per year Benefits Competitive base salary with uncapped commission potential.
Comprehensive remote training and ongoing support.
Access to a wide range of insurance products and tools.
Opportunities for career advancement within the agency.
A positive, team-oriented work environment.
Responsibilities Prospect and Generate Leads:
Identify and pursue new business opportunities through various lead generation methods.
Consultative Sales:
Understand clients' unique insurance needs and recommend tailored solutions.
Customer Service:
Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
Policy Management:
Manage policy renewals and updates, ensuring clients have the coverage they need.
Networking:
Build a strong referral network within the community to expand your client base.
Continuous Learning:
Stay up-to-date with industry trends and insurance products to better serve your clients.
Requirements High school diploma or equivalent (college degree preferred but not required).
Previous remote sales or customer service experience is a plus.
Strong communication and interpersonal skills.
Self-motivated with a drive for success.
A passion for helping people protect their assets and loved ones.
Must obtain the necessary insurance licenses (we will provide guidance and support).
Bilingual in Spanish How to Apply:
If you're ready to embark on a rewarding career as a Customer Service Representative with our Agency, we want to hear from you! To be considered you will receive an Assessment and must be completed.
Join us in making a difference in the lives of our clients, achieve your career goals, and enhance your skills through daily training and role-playing exercises, all while working from the comfort of your own home.
Become a part of the Farmers Insurance legacy! Apply today and let's grow together.
Equal Opportunity Employer:
We are an equal opportunity employer and welcome applicants from all backgrounds to apply.
Note:
This job description is intended to provide a general overview of the position and does not represent a comprehensive list of all responsibilities and qualifications required.
Company Description Farmers Insurance is a team of dedicated individuals that work hard to provide each customer the best service while educating them on insurance products that would benefit them the most.
We are always looking for talented individuals who want to succeed in the insurance industry.
If you are willing to learn and looking for a rewarding career opportunity, then we encourage you to apply today.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our Agency is well-established and community-driven insurance agency serving our home town of Norman, Oklahoma area for over 15 years.
We also serve Colorado, Kansas, Missouri, and Arkansas.
We are committed to providing our clients with top-notch insurance products and exceptional customer service.
As we continue to grow, we are looking for a Hybrid/Remote high-performance individual to join our team as a Bilingual Customer Service Representative.
As a Customer Service Representative at Norman Farmers Insurance Agency, you will play a vital role in ensuring our clients receive the best insurance experience possible.
You will be the first point of contact for our clients, assisting them with policy inquiries, claims processing, and providing guidance on insurance options.
If you are a dedicated and enthusiastic professional with excellent communication skills, a passion for helping others, and a drive for success, we want to hear from you! Our Culture:
At our Agency, we foster a culture of teamwork, support, and growth.
We believe in the power of collaboration and continuous learning.
Our team is dedicated to helping each other succeed, and we celebrate individual and collective achievements.
We promote a positive and inclusive work environment where everyone's contributions are valued.
Join us in a culture that encourages professional development, innovation, and community engagement.
FAQ:
Q1:
What benefits do you offer to employees? A1:
We offer competitive compensation, ongoing training, and opportunities for career advancement.
We also provide a supportive and collaborative work environment.
Q2:
Is insurance industry experience required for this role? A2:
While previous insurance experience is a plus, it is not required.
We provide comprehensive training to help you succeed in your role.
Q3:
What is the work culture like at your Agency? A3:
At our Agency, we foster a culture of teamwork, continuous learning, and community involvement.
We value diversity and inclusion, and we believe in recognizing and rewarding hard work and dedication.
Q4:
Are there opportunities for growth within the company? A4:
Yes, we encourage professional development and provide opportunities for career advancement within our agency and our company.
Your growth and success are important to us.
Salary Range:
$25000.
00 - $45000.
00 per year Benefits Competitive base salary with uncapped commission potential.
Comprehensive remote training and ongoing support.
Access to a wide range of insurance products and tools.
Opportunities for career advancement within the agency.
A positive, team-oriented work environment.
Responsibilities Prospect and Generate Leads:
Identify and pursue new business opportunities through various lead generation methods.
Consultative Sales:
Understand clients' unique insurance needs and recommend tailored solutions.
Customer Service:
Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
Policy Management:
Manage policy renewals and updates, ensuring clients have the coverage they need.
Networking:
Build a strong referral network within the community to expand your client base.
Continuous Learning:
Stay up-to-date with industry trends and insurance products to better serve your clients.
Requirements High school diploma or equivalent (college degree preferred but not required).
Previous remote sales or customer service experience is a plus.
Strong communication and interpersonal skills.
Self-motivated with a drive for success.
A passion for helping people protect their assets and loved ones.
Must obtain the necessary insurance licenses (we will provide guidance and support).
Bilingual in Spanish How to Apply:
If you're ready to embark on a rewarding career as a Customer Service Representative with our Agency, we want to hear from you! To be considered you will receive an Assessment and must be completed.
Join us in making a difference in the lives of our clients, achieve your career goals, and enhance your skills through daily training and role-playing exercises, all while working from the comfort of your own home.
Become a part of the Farmers Insurance legacy! Apply today and let's grow together.
Equal Opportunity Employer:
We are an equal opportunity employer and welcome applicants from all backgrounds to apply.
Note:
This job description is intended to provide a general overview of the position and does not represent a comprehensive list of all responsibilities and qualifications required.
Company Description Farmers Insurance is a team of dedicated individuals that work hard to provide each customer the best service while educating them on insurance products that would benefit them the most.
We are always looking for talented individuals who want to succeed in the insurance industry.
If you are willing to learn and looking for a rewarding career opportunity, then we encourage you to apply today.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
