Customer Service/Sales Representative
Toni Williams-Farmers Insurance Agency Toni Williams-Farmers Insurance Agency Norman, OK Norman, OK Part-time Full-time Part-time Full-time $13 - $15 an hour $13 - $15 an hour Job Description Do you enjoy helping others? Do you enjoy meeting and talking to people? Do you have experience in handling customer inquiries and providing options for solutions? Then apply today at Toni Williams - Farmers Insurance Agency! We are looking for an exceptional talent who is willing to take on a rewarding opportunity as a Customer Service Representative to assist current and future clients with their insurance portfolio.
Ideal CSR will be friendly, outgoing, positive, compassionate, and have high integrity with a strong background in customer service.
In this role you will need to be proficient in assisting customers with inquiries about insurance products, billing, payments and policy changes.
You will be responsible for initiating contact with customers by phone, email and text messaging, as well as handling inbound calls.
If you are looking for a great opportunity to put your customer service experience into action, apply today! Benefits Base Pay Plus Bonus Opportunities Paid Time Off (PTO) Mon-Fri Work Schedule Holidays Off Hands On Training Casual Dress Code Free Parking Professional Work Environment Continuing Education Assistance Paid Study Materials Paid Licensing and Appointment Fees Responsibilities Process customer policy change requests.
Take premium payments from customers.
Thoroughly understand and follow all underwriting, rating and compliance requirements.
Prospecting and generating new business through leads & referral sources.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
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Requirements Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Great Customer Service Skills.
Confident, self-starter who works well independently.
No insurance experience required but must be willing to learn Company Description Toni Williams-Farmers Insurance Agency is known for providing great service to every one of our clients, and ensuring they have an exceptional experience with each encounter.
Located in NORMAN, our agency is always looking for great talent.
Apply today!.
Estimated Salary: $20 to $28 per hour based on qualifications.
Ideal CSR will be friendly, outgoing, positive, compassionate, and have high integrity with a strong background in customer service.
In this role you will need to be proficient in assisting customers with inquiries about insurance products, billing, payments and policy changes.
You will be responsible for initiating contact with customers by phone, email and text messaging, as well as handling inbound calls.
If you are looking for a great opportunity to put your customer service experience into action, apply today! Benefits Base Pay Plus Bonus Opportunities Paid Time Off (PTO) Mon-Fri Work Schedule Holidays Off Hands On Training Casual Dress Code Free Parking Professional Work Environment Continuing Education Assistance Paid Study Materials Paid Licensing and Appointment Fees Responsibilities Process customer policy change requests.
Take premium payments from customers.
Thoroughly understand and follow all underwriting, rating and compliance requirements.
Prospecting and generating new business through leads & referral sources.
Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
.
Requirements Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Great Customer Service Skills.
Confident, self-starter who works well independently.
No insurance experience required but must be willing to learn Company Description Toni Williams-Farmers Insurance Agency is known for providing great service to every one of our clients, and ensuring they have an exceptional experience with each encounter.
Located in NORMAN, our agency is always looking for great talent.
Apply today!.
Estimated Salary: $20 to $28 per hour based on qualifications.
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