Customer Service Representative
Norman Packaging and Print Norman Packaging and Print Norman, OK Norman, OK Full-time Full-time $19 - $20 an hour $19 - $20 an hour 1 day ago 1 day ago 1 day ago
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Analyze customer needs and recommend appropriate products or services - Upsell additional products or services to enhance the customer experience - Process orders, returns, and exchanges accurately and efficiently - Maintain accurate customer records and update information as needed - Handle customer complaints or issues with empathy and problem-solving skills - Collaborate with other team members to ensure customer satisfaction
Qualifications:
- Fluent in both English and Spanish (written and verbal) - Excellent phone etiquette and communication skills - Strong analytical and problem-solving abilities - Previous customer service experience preferred - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficient in using computer systems, including CRM software and Microsoft Office Suite - Sales or outbound calling experience is a plus We offer competitive pay, comprehensive benefits package, and opportunities for career growth.
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.
Apply now to join our dynamic team of Customer Service Representatives.
Job Type:
Full-time Pay:
$19.
00 - $20.
00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Experience level:
No experience needed Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Analyze customer needs and recommend appropriate products or services - Upsell additional products or services to enhance the customer experience - Process orders, returns, and exchanges accurately and efficiently - Maintain accurate customer records and update information as needed - Handle customer complaints or issues with empathy and problem-solving skills - Collaborate with other team members to ensure customer satisfaction
Qualifications:
- Fluent in both English and Spanish (written and verbal) - Excellent phone etiquette and communication skills - Strong analytical and problem-solving abilities - Previous customer service experience preferred - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficient in using computer systems, including CRM software and Microsoft Office Suite - Sales or outbound calling experience is a plus We offer competitive pay, comprehensive benefits package, and opportunities for career growth.
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.
Apply now to join our dynamic team of Customer Service Representatives.
Job Type:
Full-time Pay:
$19.
00 - $20.
00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Experience level:
No experience needed Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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