Market Development Director Education, Training & Library - Norman, OK at Geebo

Market Development Director

Norman Regional Health System and Oceans Healthcare have partnered to expand access to behavioral health services in south central Oklahoma through construction of a new, state-of-the-art behavioral hospital.
Opening Summer 2024.
Behavioral Health Center at Porter Health Village, a 48-bed facility, will more that double Norman Regional Health System's inpatient capacity for adult and senior behavioral health patients and add new services, including an intensive outpatient program and a dedicated geriatric behavioral health unit.
The freestanding hospital will be located on the Norman Regional Porter campus and replace the existing 20-bed behavioral health unit.
The Market Development Director develops and implements the strategic community education plan.
Coordinates programs for new and existing hospital services to the community.
Conducts educational research to determine the need of new services and provides administration with summaries and recommendations pertaining to these evaluations.
Coordinates the production and placement of advertisements and evaluates market reactions to advertising programs and marketing campaigns.
Supervises Community Education Liaisons.
All duties to be done in accordance with Joint Commission, Federal and State regulations, Oceans', policies and procedures and Performance Improvement Standards.
Essential Functions:
Identify opportunities within the market to develop a marketing plan that will generate referrals to the hospital's inpatient and outpatient programs and services.
Manage the Market Development staff and work collaboratively with the Hospital Administrator and HRD to include recruitment, onboarding, training, managing performance and retention activities.
Maintain an up-to-date inventory of referrals for each assigned market for continual evaluation of growth opportunities.
Ensure the department is operating as expected to include field rides with liaison staff, making facility/referral site visit and reviewing reports/data to ensure plans are being executed effectively.
Maintains involvement in community service organizations to ensure community awareness of the hospital's services and support of behavioral health needs.
Collaborate with Support Center marketing on facility specific and market wide strategies.
Provides feedback and recommendations to hospital leadership and Support Center marketing staff on program development and quality improvement initiatives related to customer service, referral and admissions process and patient and referral source satisfaction.
Determine and oversee goal setting process and assess performance of staff against goals/targets.
Performs other duties as assigned.
#J-18808-Ljbffr Recommended Skills Administration Behavioral Medicine Construction Customer Service Leadership Performance Improvement Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.

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